it really is pitiful to acquire to report that my various e-mail to Client Relations have not been answered as of thus far October 29, a complete insufficient the most elementary courtesy toward an eighty four yrs outdated Very first-Course passenger and Repeated Flier….
Another thing I couldn’t recognize is how your letter indicated that amounts for instant use will be honored In case the receipts have been clear and legible. How could my $46 taxi experience from The Embassy Suites to Wal-Mart not be legible? I only been given ample to protect my toiletries at Wal-Mart.
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was in Haiti August seventeenth,went into the airport eleven-30am plus the flight was to depart for that US at 1pm and was told I'd MISSED MY FLIGHT.But was not supplied any essentive to remain for the next day,and was pressured to order Yet another tickert for August twenty third at my expence.I almost missing my job because of tht,they marketed my seat and set me at an anticipated expencies of which I Desire Being COMPANCERTATED FOR The cash Misplaced,WAGES Dropped.
In case you took the time to hire qualified people to operate in your Airways then Maybe you wouldn’t be within the economical wherewithal that you choose to’re enduring. Possibly you wouldn’t really need to continuously oversell your seats to make sure that passengers boycott your airline and use other extra reliable and dependable firms including Southwest or United.
I had been to inform you of my not so pleasant expericences using your airline, and requesting a refund of my flight. For starters I was suppose to be around the seven:55am flight from Gulftport,MS.
We are sorry which you were not happy with the complimentary voucher that we furnished. Having said that, the voucher was meant to Express goodwill and for making amends in a way to the insufficient service you reported. It represents an quantity we feel to get good and realistic.
On seven/eighteen/14 my partner And that i had been on your own flight sixty seven from BCN to Jfk. We boarded the aircraft and located that it experienced no wifi or enjoyment possibilities on the seat. In the event the meal was served we asked the flight attendant if the food had any peppers(the vegetable) in it as being the “rooster” along with other substances were being unrecognizable. My spouse is highly allergic to peppers and he needed to be particular there were none. The attendant claimed she had no concept of exactly what the food elements ended up in both variety so he did not eat. How tough would it be for your personal catering dept to send a summary of substances for this sort of problem? The aircraft alone was outdated and warn on the inside. When got on the aircraft, the coach segment smelled of fecal matter and it took quite some time for your smell to dissipate.
Two months in the past we obtained the terrible news that our twelve 12 months previous grandson were strike by a truck and killed. We required to get from PA to CA as promptly as you possibly can. It had been Thankagiving 7 days, the worst 7 days of your year to travel by means of Hotwire, we were capable of get reservations another early morning on American, not the airline on which we commonly travel.
all to normally, management is contacted when factors go Completely wrong…this is not one of those letters…..I'm getting in touch with american Airways purchaser service on account of a beautiful flight attendant named MARITA LORDI (FA #nine
I would love an tackle to mail a letter to American Airways Buyer Service, And that i hope you are going to reply using this type of tackle.
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LIES. American Airways has lied to me consistently. My bag did not get there on the airport. I was looking forward to an extended period of time on the carousel and no luggage came out for my flight. Nor did everyone from the baggage Business office that had a clear look at of your carousel occur out to convey nothing will be coming. I checked with the Business office they usually then explained there was NO Rationale why my suitcase shouldn’t have arrived. They have been to send my suitcase to me at my lodge. At 2:24 PM I gained a cellular phone connect with from the recorded concept saying my bag was picked up and would be delivered in just six hours. LIE. I known as the delayed baggage amount and was informed it was picked up at three PM and might be sent in six hrs. LIE. I checked on the internet this evening and it mentioned it was picked up at 3 PM and can be sent in 6 hrs. LIE.
My husband And that i flew from you can try this out Palm Springs to Ft. Myers Florida, to the return journey, flight 2233 from Dallas, my spouse Rick Barnes was Reduce incredibly terribly by a thing while in the seat when he place our baggage in the overhead compartment. We known as the Hostess and Regardless that blood was gushing out of your wound, he was offered a band help to include the 5 inch gash in his leg. We were explained to that once everyone boarded, the hostess would return with the primary help kit and would need to come up with a report.